Jordan Ottesen
About Jordan Ottesen
Jordan Ottesen is a UX Manager at Sparklight, where he has worked since 2021. He holds a PhD in Human Systems Engineering from Arizona State University and serves as Associate Faculty, teaching digital production systems and project management.
Work at Sparklight
Jordan Ottesen has been serving as the UX Manager at Sparklight since 2021. In this role, he focuses on enhancing user experience through effective design strategies and project management. His responsibilities include overseeing UX initiatives and collaborating with cross-functional teams to improve product usability and customer satisfaction.
Education and Expertise
Jordan Ottesen is pursuing a Doctor of Philosophy (PhD) in Human Systems Engineering at Arizona State University, expected to complete in 2024. He previously earned a Master of Science (MS) in User Experience from the same institution between 2019 and 2021. Additionally, he holds a Bachelor of Science (BS) in Management Information Systems with a minor in Digital Humanities from Brigham Young University, completed in 2015.
Background
Before joining Sparklight, Jordan Ottesen co-owned Cold House Studio, LLC, where he worked as the UX Lead from 2016 to 2019. He also held the position of CX/UX Analyst at Isagenix from 2018 to 2021 and worked as an App Solutions Strategist & Designer/Data Analyst at Domo, Inc. from 2014 to 2018. His early career included a role as a Quality Assurance Analyst at the Missionary Training Center in 2014.
Teaching and Instruction
Jordan Ottesen has been an Associate Faculty member at Arizona State University since 2022. He teaches courses at the senior and graduate levels, including GIT 450/550: Digital Workflow in Graphic Industries. His teaching focuses on digital production systems and project management, leveraging his extensive experience in UX and design.
Professional Skills
Jordan Ottesen possesses skills in creative design and development across various mediums. He has expertise in cognitive task analysis and hierarchical task analysis, which are essential for advanced UX research. Additionally, he has a strong understanding of the Agile framework, which he applies within the software development lifecycle to enhance project outcomes.