Joshua Breon Crutchfield
About Joshua Breon Crutchfield
Joshua Breon Crutchfield is a Customer Care Specialist 1 currently employed at Sparklight in Shreveport, Louisiana. He has a diverse background in customer service and sales, with experience at several companies including National Technical Honor Society, Altice USA, and Walmart.
Work at Sparklight
Joshua Breon Crutchfield has been employed at Sparklight as a Customer Care Specialist 1 since 2021. In this role, he utilizes his customer service skills to assist clients and resolve inquiries effectively. His experience in customer care is enhanced by his background in sales, which contributes to his ability to manage customer interactions and provide satisfactory solutions.
Current and Previous Employment
Before joining Sparklight, Crutchfield worked at Cable ONE as a Front Office Specialist for three years, starting in 2021. He also held positions at Suddenlink Communications and Altice USA as a Direct Sales Representative and Residential Direct Sales Account Executive, respectively, from 2018 to 2020. His early career includes a role as an Associate at Walmart from 2017 to 2018.
Education and Expertise
Joshua Crutchfield completed his high school education at Parkway High School, earning a High School Diploma from 2012 to 2016. He furthered his education at Bossier Parish School for Technology and Innovative Learning for one year, from 2015 to 2016. His educational background supports his expertise in public speaking and customer service.
Membership in National Technical Honor Society
Crutchfield has been a member of the National Technical Honor Society since 2015. His involvement in this organization for nine years reflects his commitment to academic and professional excellence in technical fields.
Skills and Leadership Background
Joshua possesses significant skills in sales, which enhance his proficiency in customer service roles. He has a strong background in leadership, contributing to his ability to manage customer interactions effectively. His expertise in public speaking further complements his customer service capabilities.