Mark Whitehead
About Mark Whitehead
Mark Whitehead serves as the Customer Service Manager at Sparklight in Dexter, Missouri, a position he has held since 2018. He studied at Southeast Missouri State University.
Work at Sparklight
Mark Whitehead has served as the Customer Service Manager at Sparklight since 2018. In this role, he oversees customer service operations in Dexter, Missouri. His responsibilities include managing customer inquiries, ensuring service quality, and leading a team to enhance customer satisfaction. Under his management, the customer service department has focused on improving response times and resolving customer issues effectively.
Education and Expertise
Mark Whitehead studied at Southeast Missouri State University. His educational background has equipped him with the skills necessary for effective management and customer service. His expertise in customer relations and team leadership contributes to his success in his current role.
Background
Mark Whitehead has been involved in customer service management for several years. He has accumulated experience in handling customer interactions and leading teams. His tenure at Sparklight has allowed him to develop a deep understanding of customer needs and service strategies.
Achievements
During his time at Sparklight, Mark Whitehead has contributed to various initiatives aimed at enhancing customer service operations. His focus on team development and customer satisfaction has been a significant aspect of his role, leading to improved service metrics over the years.