Michael Reda
About Michael Reda
Michael Reda is an experienced sales professional currently serving as an Outbound Sales Representative, Inbound Sales Representative, and New Hire Coach at Sparklight in Phoenix, Arizona, where he has worked since 2014. He has a background in customer relations and sales, having held positions at Cox Communications, Stream Global Services, and CenturyLink.
Work at Sparklight
Michael Reda has been employed at Sparklight since 2014, serving as an Outbound Sales Representative, Inbound Sales Representative, and New Hire Coach. His role involves engaging with customers to promote services, manage incoming sales inquiries, and train new employees. He operates in the Phoenix, Arizona area, contributing to the company's sales strategies and customer relations for a decade.
Previous Experience in Sales
Before joining Sparklight, Michael Reda worked at several organizations in sales and customer service roles. He was an Outbound Account Representative at Cox Communications from 2008 to 2011. He then transitioned to Stream Global Services, where he served as a Supervisor for the AT&T Customer Relations Retention Team from 2011 to 2013. Following this, he worked at CenturyLink as a Center Sales Service Associate, Subject Matter Expert, and Team Lead from 2013 to 2014.
Education and Expertise
Michael Reda studied at Rio Salado College, where he focused on Broadband Telecommunications. He earned an Associate's Degree from 2009 to 2011. This educational background supports his expertise in telecommunications and sales, enhancing his ability to engage effectively with customers in his current role.
Career Timeline
Michael Reda's career spans over a decade in the telecommunications and customer service sectors. He began his career at Cox Communications in 2008, followed by roles at Stream Global Services and CenturyLink. Since 2014, he has been with Sparklight, where he has developed his skills in sales and coaching new hires.