Spivey, Deborah
About Spivey, Deborah
Deborah Spivey serves as the Customer Service Lead at Sparklight in Bisbee, Arizona, where she has worked since 2009. With a background in Business and extensive experience in customer service and management, she has developed skills in supervising associates and handling customer interactions.
Work at Sparklight
Deborah Spivey has served as the Customer Service Lead at Sparklight since 2009. In this role, she oversees all residential customer interactions, which include managing inquiries related to products, sales, reports, and billing. Her position is based in Bisbee, Arizona, where she has built a reputation for effectively handling customer service operations in a small office environment.
Previous Experience at Bank of America
Before joining Sparklight, Deborah Spivey worked at Bank of America in Bisbee from 1991 to 2009. During her 18 years there, she gained valuable experience in customer service and cash handling. This role contributed to her extensive background in resolving customer-related issues and supervising associates.
Education and Expertise
Deborah Spivey completed her education at Bisbee High School, where she studied Business/Commerce from 1976 to 1980. She achieved an accounting background during her studies, which has supported her career in customer service and management. Her educational foundation has equipped her with skills relevant to her current role.
Supervisory and Coaching Experience
Deborah Spivey possesses extensive experience in supervising and coaching associates in both large and small office environments. Her leadership skills enable her to effectively guide her team and improve customer service delivery. This experience is critical in her current role at Sparklight, where she manages customer interactions and team performance.