Festus Adenola Acipm
About Festus Adenola Acipm
Festus Adenola Acipm is a Salesforce Analyst with a diverse background in various roles, including positions at Simdade Nigeria Ltd, Arik Air Ltd, and Globacom. He holds a Bachelor's Degree in Economics from Bowen University and a Master's Degree in Marketing from The University of Salford.
Current Role at Spaulding Ridge
Festus Adenola Acipm currently serves as a Salesforce Analyst at Spaulding Ridge. He has held this position since 2022, contributing to the company's efforts in optimizing Salesforce solutions. His role involves analyzing business requirements and implementing effective Salesforce strategies to enhance operational efficiency.
Previous Experience in Salesforce Analysis
Before joining Spaulding Ridge, Festus worked at Simdade Nigeria Ltd as a Salesforce Business Analyst for a period of six months in 2021. His responsibilities included analyzing user needs and developing solutions to improve the Salesforce platform's functionality, which contributed to the company's overall performance.
Background in Ticketing and Reservation
Festus has experience in the airline industry, having worked at Arik Air Ltd as a Supervisor in Ticketing and Reservation from 2009 to 2011. In this role, he managed ticketing operations and ensured customer satisfaction through effective service delivery.
Experience in Human Resources and Customer Resolution
Festus has a diverse background that includes working as a Human Resources Specialist at Globacom from 2015 to 2021. He also served as a Resolution Officer at Globacom from 2013 to 2015, where he focused on addressing customer issues and enhancing service quality.
Educational Qualifications
Festus holds a Bachelor’s Degree in Economics from Bowen University and a Master’s Degree in Marketing from The University of Salford. He completed his high school education at Abeokuta Grammar School, providing him with a solid foundation for his professional career.