Jae Mondragon Park
About Jae Mondragon Park
Jae Mondragon Park serves as the Director at Spaulding Ridge, where he emphasizes the importance of listening and validating team members to create a collaborative work environment. With a background in education and extensive experience in customer success and training management, he is dedicated to enhancing client experiences through technology and mentorship.
Work at Spaulding Ridge
Jae Mondragon Park has served as Director at Spaulding Ridge since 2021. In this role, he focuses on fostering collaboration within his team and enhancing client experiences through innovative solutions. His leadership style emphasizes the importance of listening and validating team members, contributing to a supportive work environment. Park's commitment to mentorship and honest communication reflects his dedication to professional development and team cohesion.
Previous Experience in Customer Success and Training
Before joining Spaulding Ridge, Jae Mondragon Park worked as a Customer Success Manager at CallidusCloud from 2007 to 2011. He then transitioned to OpenSymmetry, where he served as Training Manager for eight years, from 2011 to 2019. Following this, he held the position of Business Solutions Manager at Voiant for two years, from 2019 to 2021. These roles allowed him to develop skills in client engagement and training, which he applies in his current position.
Education and Expertise
Jae Mondragon Park earned a Bachelor of Applied Science (BASc) in Applied Learning and Development from The University of Texas at Austin. His educational background laid the foundation for his career in both education and business, emphasizing the importance of learning and development in professional settings. This expertise informs his approach to enhancing client experiences and improving business efficiency through technology.
Background in Education
Jae Mondragon Park began his career in education, working with first graders. This initial experience instilled in him a lifelong passion for learning and teaching. His background in education influences his professional interactions, as he values the importance of mentorship and fostering a collaborative environment in the workplace.
Passion for Technology and Client Relationships
Jae Mondragon Park has a strong passion for using technology to enhance client experiences and improve business efficiency. He enjoys transforming new clients into long-term trusted partners through collaboration. His focus on innovative solutions demonstrates his commitment to leveraging technology for better business outcomes.