Mandy Kline
About Mandy Kline
Mandy Kline is a Technical Training Senior Associate with a background in music theory and composition. She has developed training programs and improved instructional design at Spaulding Ridge, where she currently works, while also pursuing interests in yoga and user experience design.
Current Role at Spaulding Ridge
Mandy Kline serves as a Technical Training Senior Associate at Spaulding Ridge, a position she has held since 2024. In this role, she focuses on enhancing training programs and ensuring that new hires are effectively integrated into the company's operations. Kline has previously contributed to the organization as a Technical Training Associate and a Product Trainer, where she developed training materials and facilitated learning sessions.
Professional Experience
Kline has a diverse professional background. She worked at HDR as a Project Document Coordinator from 2020 to 2022, managing project documentation in Omaha, Nebraska. Prior to that, she served as a Customer Service Representative at 1000Bulbs.com for one year. Her early career included a six-year tenure as a Barista at Starbucks, where she developed customer service skills.
Education and Certifications
Mandy Kline earned a Master's degree in Music Theory and Composition from Southern Methodist University, studying from 2014 to 2016. She also holds a Bachelor's degree in Vocal Performance from York University - Nebraska, obtained from 2008 to 2012. Kline completed an E-Learning and Instructional Design course at Oregon State University, furthering her commitment to lifelong learning. Additionally, she holds a Level 1 Model Builder Trainer Certification.
Training Program Development
Kline has made significant contributions to training initiatives at Spaulding Ridge. She created an Accelerator Program designed for new hires, which bridges the gap between training and project work to facilitate quicker transitions and improve efficiency. She also revamped the Solution Architect Bootcamp to align with the company's standards and values, demonstrating her commitment to enhancing training effectiveness.
Passion for UX Design and Virtual Training
Mandy Kline is passionate about user experience (UX) design and virtual training. She actively seeks opportunities to improve user engagement and satisfaction within training programs. Her focus on these areas reflects her dedication to creating effective and enjoyable learning experiences for participants.