Gagan Singh
About Gagan Singh
Gagan Singh is a Client Services Manager at SPECTRAFORCE in Chandigarh, India, where he has worked since 2024. He has over a decade of experience in client services and technical support across various companies, including Zscaler and Dell.
Work at SPECTRAFORCE Technologies
Gagan Singh currently serves as a Client Services Manager at SPECTRAFORCE, a position he has held since 2024. He is based in Chandigarh, India, and works on-site. Prior to this role, he worked as a Senior Account Manager in Client Services at SPECTRAFORCE Technologies Inc. from 2021 to 2024, accumulating three years of experience in this capacity. Additionally, he served as an Account Manager in Client Services at the same organization from 2018 to 2021 while based in Raleigh, North Carolina, United States.
Previous Experience in Technical Support
Before his tenure at SPECTRAFORCE, Gagan Singh worked as a Technical Support Engineer at Zscaler from 2011 to 2016. This five-year role involved providing technical assistance and support, enhancing his skills in client interaction and problem resolution. Earlier in his career, he was employed as a Technical Support Executive at Dell from 2007 to 2010, where he gained foundational experience in technical support and customer service.
Education and Expertise
Gagan Singh earned his Bachelor's degree from Panjab University, completing his studies from 2004 to 2007. His educational background provides him with a solid foundation for his roles in client services and technical support, contributing to his professional development in the technology sector.
Career Progression
Gagan Singh's career has shown a clear progression in client services and technical support roles. Starting as a Technical Support Executive at Dell, he transitioned to various positions that enhanced his expertise in client management. His roles at SPECTRAFORCE reflect his growth in the field, culminating in his current position as Client Services Manager.