Hamza Khan
About Hamza Khan
Hamza Khan serves as a Client Services Coordinator at Spectraforce Technologies, where he has worked since 2021. He has prior experience in customer service roles and holds a diploma in Business Management from Kenyatta University.
Work at SPECTRAFORCE Technologies
Hamza Khan has been serving as a Client Services Coordinator at SPECTRAFORCE Technologies since 2021. In this role, he coordinates client services for a diverse portfolio of over 75 clients across North America and India. His responsibilities include ensuring effective communication and support tailored to various industries, including Life Sciences, Healthcare, and Financial Services. SPECTRAFORCE Technologies has received multiple industry awards for excellence, including recognition from TAPFIN and KellyOCG, highlighting the company's commitment to quality service.
Previous Experience at Champion Products Corp
Before joining SPECTRAFORCE Technologies, Hamza Khan worked at Champion Products Corp as a Senior Customer Service Representative from 2019 to 2021. During his two-year tenure in Vaughan, Ontario, Canada, he was responsible for managing customer inquiries and providing support to enhance client satisfaction. His experience in this role contributed to his skills in client management and service coordination.
Experience at Tech Mahindra
Hamza Khan began his career in customer service at Tech Mahindra, where he worked as a Customer Support Specialist for three months in 2019 in Chandigarh, India. This early experience in the customer service sector helped him develop foundational skills in client interaction and support, which he later applied in his subsequent roles.
Education and Expertise
Hamza Khan studied at Kenyatta University, where he earned a Diploma in Business Management from 2016 to 2018. His education in Business Administration and Management provided him with essential knowledge and skills applicable to his career in client services. Additionally, he studied at IAT, where he achieved an International Computer Driving License (ICDL) in 2016, enhancing his technical proficiency in information and communication technology.