Nicole Parent
About Nicole Parent
Nicole Parent is a Patient Access Specialist with over 20 years of experience in business administration and customer care relations. She has a Bachelor's degree in Healthcare Management from Walden University and possesses extensive knowledge in medical billing, coding, and payer trends.
Current Role at SPECTRAFORCE Technologies
Nicole Parent has been employed as a Patient Access Specialist at SPECTRAFORCE Technologies since 2020. In this role, she works remotely and is responsible for coordinating with internal and external service providers to ensure compliance with program policies and service level agreements. Her expertise in medical billing and coding, along with her knowledge of payer trends, allows her to effectively report reimbursement trends and delays to the management team.
Previous Experience in Healthcare and Real Estate
Prior to her current position, Nicole Parent held various roles in different sectors. In 2018, she worked as a Licensed Florida Health Insurance Agent at BroadPath for three months and later as a Licensed Health Insurance Agent at Alorica for two months in 2020. Additionally, she briefly worked as a Florida Licensed Real Estate Associate at Right Choice Realty, LLC in 2018. These experiences contributed to her extensive background in customer care relations.
Education and Expertise in Healthcare Management
Nicole Parent studied at Walden University, where she earned a Bachelor's degree in Healthcare Management from 2018 to 2020. Her academic coursework included subjects such as organizational behavior, health care policy, ethical and legal issues in health care, and health finance. This educational background has equipped her with the skills necessary for effective project management, strategic planning, and understanding complex health care systems.
Skills in Business Administration and Customer Care
With over 20 years of experience in business administration and customer care relations, Nicole Parent possesses a diverse skill set. She is well-versed in strategic relationship building, attentive listening, and creative problem-solving. Her proficiency in communication, negotiations, and financial management enhances her ability to lead projects and manage teams effectively.
Professional Development and Entrepreneurial Experience
Nicole Parent has been a self-motivated entrepreneur for over eight years, demonstrating her ability to manage and grow her own business ventures. Her extensive knowledge of ICD-10 codes, CPT, and HCPCS codes further supports her proficiency in the healthcare field. Nicole's commitment to professional development is evident through her completion of relevant coursework, which has prepared her for the challenges within the healthcare industry.