Aurelie Gay
About Aurelie Gay
Aurelie Gay is a Customer Service Manager with a background in business and management. She has extensive experience in customer service roles across multiple companies, currently working at Spectrum Brands, Inc in Australia.
Work at Spectrum Brands
Aurelie Gay has been serving as the Customer Service Manager at Spectrum Brands, Inc since 2021. In this role, she is responsible for overseeing customer service operations and ensuring customer satisfaction. Her position is based in Mentone, Victoria, Australia. Aurelie's experience in customer service management contributes to the effectiveness of the team and the overall customer experience.
Previous Experience at WURTH INDUSTRIE FRANCE
Prior to her current role, Aurelie Gay worked at WURTH INDUSTRIE FRANCE for a total of ten years. She began her tenure as a Customer Service Representative and Kanban Solution Specialist from 2006 to 2009. Following this, she advanced to the position of Customer Service Team Leader for Major Accounts International, where she worked from 2009 to 2016. Her extensive experience at WURTH INDUSTRIE FRANCE provided her with a solid foundation in customer service and team leadership.
Experience at Thomas Warburton Pty Ltd
From 2016 to 2021, Aurelie Gay was employed as a Customer Service Manager at Thomas Warburton Pty Ltd in Australia. In this capacity, she managed customer service operations and led a team to enhance service delivery. Her role involved developing strategies to improve customer interactions and resolve issues effectively.
Education and Expertise
Aurelie Gay studied at CCI Campus Alsace, where she earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services. Her studies spanned from 2004 to 2006. This educational background has equipped her with the necessary skills and knowledge to excel in customer service management and support roles.