Berenice Martinez
About Berenice Martinez
Berenice Martinez is a Senior Customer Service Representative with over 13 years of experience at Stanley Black & Decker, Inc. She has held various roles in customer service and administrative support across multiple companies since 2006 and is pursuing a Bachelor of Business Administration at the University of Phoenix.
Work at Stanley Black & Decker
Berenice Martinez has been employed at Stanley Black & Decker, Inc. since 2010. She holds the position of Consumer Service Representative and has accumulated 14 years of experience in this role. Her work is based in New Britain, Connecticut, where she engages with customers to address inquiries and provide support related to the company's products.
Current Role at Spectrum Brands
Berenice Martinez has served as a Senior Customer Service Representative at Spectrum Brands, Inc. since 2013. With 11 years of experience in this position, she operates from Middleton, Wisconsin. Her responsibilities include managing customer interactions and ensuring a high level of service and satisfaction.
Previous Experience in Customer Service
Before her current roles, Berenice Martinez worked at Full Circle Wireless as a Customer Service Representative for one month in 2010 in Irvine, California. Additionally, she has experience at Metlife, where she held various positions including Administrative Assistant, Receptionist, and Account Management Associate from 2006 to 2010.
Education and Expertise
Berenice Martinez is pursuing a Bachelor of Business Administration at the University of Phoenix, focusing on Marketing and Business Management. She has been studying since 2014, which complements her extensive experience in customer service and administrative roles.