Craig Cass
About Craig Cass
Craig Cass is a Warranty Analyst at Spectrum Brands, where he has worked since 2014, focusing on troubleshooting and analyzing warranty claims for home appliances. He holds an associate degree in Industrial Electronics Technology from Madison Area Technical College.
Work at Spectrum Brands
Craig Cass has been employed at Spectrum Brands as a Warranty Analyst since 2014. Over the course of his ten-year tenure in Deforest, Wisconsin, he has focused on troubleshooting and resolving issues related to returned home appliances. His role involves analyzing warranty claims to identify recurring problems with Spectrum brand products, contributing to the overall quality assurance process.
Previous Experience at Glory Global Solutions
Before joining Spectrum Brands, Craig Cass worked at Glory Global Solutions as a Repair Specialist from 2013 to 2014. During his eight-month tenure in Watertown, Wisconsin, he gained valuable experience in technical repairs, which further developed his problem-solving skills in the electronics field.
Education and Expertise
Craig Cass studied at Madison Area Technical College, where he earned an Associate's Degree in Industrial Electronics Technology/Technician from 1976 to 1978. His educational background provides a strong foundation for his current role, enabling him to effectively diagnose technical issues with home appliances and analyze warranty claims.
Background in Industrial Electronics
Craig Cass possesses a background in industrial electronics, which supports his expertise in diagnosing technical problems. This knowledge is essential in his role as a Warranty Analyst, where he applies his skills to troubleshoot issues and enhance the reliability of Spectrum brand products.