Eduardo Romo
About Eduardo Romo
Eduardo Romo is a Credit Analyst at Spectrum Brands, where he has worked since 2013. He specializes in customer follow-up activities, chargeback research, and credit extension, utilizing MFG Pro/Get Paid Software and collaborating with various internal departments.
Work at Spectrum Brands
Eduardo Romo has served as a Credit Analyst at Spectrum Brands since 2013. He is based in Lake Forest, CA, where he has accumulated over 11 years of experience in this role. His responsibilities include managing customer follow-up activities and ensuring accurate documentation of chargeback research and processes. Eduardo collaborates with various internal departments, including customer service, distribution center, and sales, to address deduction issues and communicate chargeback variances.
Education and Expertise
Eduardo Romo studied at the University of Phoenix from 2011 to 2012, completing a one-year program. His educational background supports his expertise in credit analysis and financial documentation. He utilizes MFG Pro/Get Paid Software to enhance his efficiency in maintaining customer follow-up activities and managing chargeback processes.
Background
Eduardo Romo has developed a strong foundation in credit analysis through his tenure at Spectrum Brands. His role requires him to research and advise management on customer claims, potential payment plans, and changes in customers' creditworthiness. He employs Dunn & Bradstreet reports, trade references, and financial statements to extend credit to customers and manage existing credit lines.
Responsibilities and Processes
In his capacity as a Credit Analyst, Eduardo Romo monitors EDI invoice rejections to ensure prompt corrections and secure payment processing. He plays a crucial role in resolving deduction issues and communicating variances related to chargebacks. His work involves close collaboration with various departments to ensure a streamlined process for credit management.