Jon Korpas
About Jon Korpas
Jon Korpas is a Customer Service Analyst at Spectrum Brands, Inc., with a background in B2B compliance at Verizon Wireless. He holds a Bachelor of Business Administration from Oakland University and specializes in data analysis and fraud mitigation.
Current Role at Spectrum Brands
Jon Korpas has been employed as a Customer Service Analyst at Spectrum Brands, Inc since 2018. He operates in the Orange County, California Area and has accumulated six years of experience in this role. His responsibilities include analyzing customer service data and ensuring compliance with operational standards.
Previous Experience at Verizon Wireless
Prior to his current position, Jon Korpas worked at Verizon Wireless in various analytical roles. He served as a Senior Analyst for Public Sector B2B Compliance from 2016 to 2017 and as an Analyst for Private Sector B2B Compliance from 2014 to 2016, both in Irvine, CA. His tenure at Verizon Wireless included a total of three years focused on compliance and analysis.
Background in Customer Service
Jon Korpas began his career in customer service at Verizon Wireless, where he worked as a Customer Service Representative from 2009 to 2014 in Sterling Heights, MI. This role provided him with foundational skills in customer relations and service operations.
Education and Expertise
Jon Korpas holds a Bachelor of Business Administration (BBA) degree in Business/Managerial Economics from Oakland University. His academic background supports his expertise in analyzing large datasets and developing reporting tools. He specializes in detecting and mitigating fraud vulnerabilities and improving compliance and operational efficiency.
Experience in Facility Management
Before his analytical roles, Jon Korpas worked as a Facility Patrol Supervisor at Palace Sports & Entertainment from 2002 to 2009 in Auburn Hills, MI. This position involved overseeing facility operations and ensuring safety protocols were followed.