Keith Reynolds
About Keith Reynolds
Keith Reynolds is a Quality Engineer with extensive experience in quality assurance and customer returns analysis. He has worked at Spectrum Brands, Inc. since 2014, holding various positions and currently focuses on compliance with ISO standards and product testing.
Work at Spectrum Brands
Keith Reynolds has held multiple roles at Spectrum Brands, Inc. He began his tenure as a Customer Return Analyst from 2014 to 2015, where he analyzed customer returns. He then progressed to the position of Product Test Engineer from 2015 to 2016, focusing on product testing and quality assurance. Following this, he served as the Lead Customer Returns Analyst from 2016 to 2020, overseeing customer return processes. Currently, he works as a Quality Engineer, a role he has held since 2020, where he develops control plans and PFMEA in compliance with ISO standards.
Education and Expertise
Keith Reynolds studied at Madison Area Technical College, where he earned an Associate of Science (A.S.) in Electronics Technology/Technician from 2012 to 2018. He furthered his education at the same institution, obtaining an Associate of Arts and Sciences (AAS) in Electrical, Electronic Engineering Technology/Technician from 2016 to 2019. His educational background supports his expertise in quality engineering and product testing, particularly in compliance with industry standards.
Background in Quality Assurance
Before joining Spectrum Brands, Keith Reynolds worked at Franklin Fueling Systems as a QA Technician from 2002 to 2014. In this role, he gained extensive experience in quality assurance processes and product testing. His long tenure in quality assurance laid the foundation for his subsequent roles in product testing and quality engineering at Spectrum Brands.
Technical Skills and Responsibilities
In his current role as a Quality Engineer, Keith Reynolds supervises a team of 3-4 QA technicians, conducting root cause analysis of product failure modes using the CAR process. He has developed control plans and PFMEA in compliance with ISO standards and provides technical support to marketing by addressing design concerns. Additionally, he has experience in conducting UL standard environmental product testing, including endurance temperature life cycle tests and vibration testing.
Regulatory Knowledge and Collaboration
Keith Reynolds possesses a working knowledge of product regulations and markings, including CPSA, CPSIA, RoHS, REACh, and California Prop 65. He collaborates extensively with manufacturing and new product development teams to troubleshoot process issues and implement improvements. His efforts include improving communication between technical support and offshore engineering facilities.