Lory Liang
About Lory Liang
Lory Liang is a Quality Assurance Manager at Spectrum Brands, Inc., with over a decade of experience in quality management and engineering. She has previously held positions at Delta Faucet Company and Moen Incorporated, focusing on quality improvement and customer satisfaction in manufacturing processes.
Work at Spectrum Brands
Lory Liang has been serving as a Quality Assurance Manager at Spectrum Brands, Inc since 2014. In this role, she focuses on maintaining and improving product quality standards. Her responsibilities include leading quality initiatives and collaborating with various departments to ensure customer satisfaction. She has been instrumental in implementing quality assurance processes and methodologies that enhance product reliability and performance.
Previous Experience at Delta Faucet Company
Prior to her current position, Lory Liang worked at Delta Faucet Company as a Special Finish Engineer from 2005 to 2010. During her five years in this role, she gained valuable experience in quality assurance and product finishing processes. Her work in Guangzhou, Guangdong, China, contributed to her understanding of manufacturing quality standards in the plumbing industry.
Previous Experience at Moen Incorporated
Lory Liang held the position of Senior Supplier Quality Engineer – Finish Module at Moen Incorporated from 2010 to 2014. In this four-year role, she focused on quality assurance related to product finishes. Her experience in Guangzhou, Guangdong, China, allowed her to develop skills in supplier quality management and product development processes.
Education and Expertise
Lory Liang earned her Bachelor's degree in Mechatronics from South China University of Technology. This educational background provides her with a solid foundation in engineering principles, which she applies in her quality assurance roles. Her expertise includes extensive knowledge in electroplating, PVD, and powder coating, along with proficiency in quality tools such as 8D and DOE.
Quality Improvement Initiatives
Lory Liang leads various initiatives aimed at reducing customer complaints and enhancing customer satisfaction. She employs methods such as RFCA, NCR, and RFI to address quality issues. Additionally, she implements Design for Manufacturability (DFM), pilot runs, and Production Quality Planning (PQP) to support New Product Introduction (NPI) projects, ensuring that quality is integrated throughout the product lifecycle.