Monica Campbell
About Monica Campbell
Monica Campbell is an IT Desktop Administrator at Spectrum Brands, Inc., where she has worked since 2019. She has extensive experience in technical support and system engineering, having held various roles in the IT sector since 2004.
Work at Spectrum Brands
Monica Campbell has been employed at Spectrum Brands, Inc. as an IT Desktop Administrator since 2019. In this role, she is responsible for managing desktop support and ensuring optimal performance of IT systems. Her tenure at Spectrum Brands spans five years, during which she has developed a reputation for effective end-user communication and training, contributing to the overall efficiency of the IT department.
Previous Experience in IT Support
Before joining Spectrum Brands, Monica Campbell held various positions in IT support. She worked at QSI/NextGen Healthcare as a Technical Support Engineer in Managed Cloud Services from 2014 to 2016. Prior to that, she served as a Technical Support Consultant at Schneider Electric from 2016 to 2018. Additionally, she worked as a Client Support Analyst at QSI/NextGen Healthcare from 2013 to 2014 and as a System Engineer at The Word & Brown Companies in 2012.
Education and Expertise
Monica Campbell earned her Bachelor’s Degree in Information Technology from Capella University, completing her studies from 2011 to 2016. Her educational background provides her with a solid foundation in IT principles and practices. She also holds a Microsoft Certified Professional certification, which further validates her expertise in the field.
Career Background
Monica Campbell has a diverse career background in IT and technical support. She began her career as a Network Consultant at Creative Business Concepts, where she worked from 2004 to 2011. This experience laid the groundwork for her subsequent roles in technical support and system engineering. Her adaptability and versatility have been key traits throughout her career, allowing her to thrive in various IT environments.
Professional Skills and Attributes
Monica Campbell is recognized for her strong communication skills and ability to train end-users effectively. She is known as a versatile team player who adapts quickly to new concepts and challenges in the IT landscape. Her experience across different organizations has equipped her with a broad skill set that is beneficial in addressing the evolving demands of the IT sector.