Mooradun Ahmad Feizal
About Mooradun Ahmad Feizal
Mooradun Ahmad Feizal is a Bilingual Customer Service Representative at Spectrum Brands, Inc. in Mississauga, with over ten years of experience in customer service across various sectors including hospitality and electronic appliances.
Work at Spectrum Brands
Mooradun Ahmad Feizal has been employed at Spectrum Brands, Inc. as a Bilingual Customer Service Representative since 2017. In this role, he has developed strong customer service skills, providing professional and efficient support to clients. His experience at Spectrum Brands has allowed him to enhance his product knowledge and improve his communication abilities, contributing to the company's customer satisfaction goals.
Previous Employment History
Prior to his current position, Mooradun Ahmad Feizal worked at several notable companies. He was a Bilingual Customer Service Representative at Stanley Black & Decker, Inc. from 2015 to 2016. Before that, he held a similar role at Electrolux from 2012 to 2013. His career began at Compass BPO Pvt Ltd, where he worked for a month in 2012. Additionally, he has experience as a Round Cook at Celebrity Cruises, Inc. in 2008.
Education and Expertise
Mooradun Ahmad Feizal studied Culinary Arts/Chef Training at the Hotel and Catering School IVTB Mauritius, where he earned a Professional Qualification Certificate from 1992 to 1993. He also attended New Eton College from 1987 to 1990. His educational background, combined with over ten years of experience in hospitality and electronic appliances, has equipped him with a diverse skill set applicable to customer service and sales.
Skills and Competencies
Mooradun Ahmad Feizal possesses strong skills in relationship management and communication, which are essential in business-to-business sales and service environments. He is proficient in various software tools, including MS Word, Excel, JDE Edwards, SAP, and Lotus Notes. His ability to resolve customer complaints diplomatically and efficiently is a key aspect of his professional profile.
Professional Attributes
Mooradun Ahmad Feizal is known for his organizational skills and ability to work effectively in fast-paced, multitasking environments. He is a quick learner who develops strong product knowledge and presentation skills. His self-motivated and goal-oriented nature enables him to consistently meet deadlines and objectives, contributing positively to his work environment.