Nicola Jackson
About Nicola Jackson
Nicola Jackson is a Customer Service Advisor with extensive experience in the banking and consumer goods sectors. She has worked at The Co-operative Bank plc for 14 years and at Spectrum Brands, Inc for 6 years.
Work at Spectrum Brands
Nicola Jackson has been employed at Spectrum Brands, Inc. as a Customer Service Advisor since 2018. In this role, she is responsible for addressing customer inquiries and providing support related to the company's products and services. Her experience in customer service contributes to the efficiency and effectiveness of the team.
Work at The Co-operative Bank plc
Nicola Jackson has a long tenure at The Co-operative Bank plc, where she has worked since 2010 as a Corporate Recoveries Handler. Prior to this position, she served as a Mortgage Arrears Customer Adviser from 2007 to 2010. Her roles have involved managing customer accounts and assisting clients in recovery processes.
Education and Expertise
Nicola Jackson attended St Augustine of Canterbury R C High School in Oldham from 1987 to 1993. This educational background has provided her with foundational skills that support her career in customer service and financial advisory roles.
Background
Nicola Jackson has over 14 years of experience in the banking sector, primarily focused on customer service and recovery processes. Her work in both The Co-operative Bank plc and Spectrum Brands, Inc. showcases her commitment to customer engagement and support.