Tanya Knopf
About Tanya Knopf
Tanya Knopf is a Customer Service professional at Spectrum Brands, where she has worked since 2014. She supports marketing promotions, maintains communication among customer service representatives, and serves as a subject matter expert for National Hardware.
Work at Spectrum Brands
Tanya Knopf has been employed at Spectrum Brands since 2014, serving in the Customer Service department. Over her ten years in this role, she has supported marketing promotions by ensuring the accurate entry of special pricing. Tanya maintains open communication with fellow customer service representatives, facilitating the exchange of best practices. Her expertise extends to process improvements and product updates, particularly for National Hardware, where she acts as a subject matter expert.
Education and Expertise
Tanya Knopf earned a Bachelor of Arts (B.A.) degree in Human Development and Family Studies from California State University-Long Beach. This educational background provides her with a solid foundation in understanding customer needs and enhancing service delivery. Her academic training complements her professional experience in customer service, where she applies her knowledge to improve processes and support marketing initiatives.
Background
Before joining Spectrum Brands, Tanya Knopf engaged in volunteer work with Human Options, Inc. from 2000 to 2004 and with Serving People In Need, Inc. from 2000 to 2006, both in the Orange County, California area. These experiences contributed to her skills in customer service and community engagement, further shaping her approach to her current role.