Renee Gregory
About Renee Gregory
Renee Gregory is a Client Success Representative at Fifth Gear, where she has worked since 2012. She has a background in customer service and account management, having previously held roles as an Account Representative and Senior Customer Service Representative at the same company.
Current Role at Fifth Gear
Renee Gregory serves as a Client Success Representative at Fifth Gear, a position she has held since 2012. In this role, she coordinates proactive communication and the delivery of key performance indicators to clients. She is part of the Client Success Manager's team, focusing on enhancing client satisfaction and success through effective communication and data reporting.
Previous Experience at Fifth Gear
Prior to her current role, Renee Gregory worked at Fifth Gear in various capacities. She served as a Senior Customer Service Representative from 2007 to 2010, where she developed her skills in customer relations. Following this role, she became an Account Representative from 2010 to 2012, further contributing to the company's client engagement efforts.
Education and Qualifications
Renee Gregory studied at Ashworth College, where she earned an Associate degree in Criminal Justice from 2006 to 2008. Her educational background provides her with a foundational understanding of legal principles and client interactions. She also attended Bowling Green MO High School from 1999 to 2003, completing her secondary education.
Client Communication and Reporting
In her role at Fifth Gear, Renee Gregory has been instrumental in bridging communication between clients and the internal organization. She facilitates client-facing data and reporting, which plays a crucial role in enhancing client satisfaction. Her efforts contribute to the overall success of client relationships and the effectiveness of the company's services.