Karin Sharon
About Karin Sharon
Karin Sharon serves as the Head of Customer Success at Spinach.io, bringing extensive experience in public relations and customer engagement. She has held various roles in notable organizations, including the Tennessee Titans and the Country Music Association, and possesses strong networking skills and expertise in event management software.
Current Role at Spinach.io
Karin Sharon serves as the Head of Customer Success at Spinach.io, a position she has held since 2021. In this role, she focuses on enhancing customer experiences and fostering relationships to ensure client satisfaction. Her responsibilities include overseeing customer support initiatives and developing strategies to improve service delivery.
Previous Experience in Customer Service and Public Relations
Karin has extensive experience in customer service and public relations. She worked as a Fan Services Supervisor for the Tennessee Titans from 2022 to 2024, where she managed fan interactions and service quality. Prior to that, she held various roles, including Legal Assistant and Intake Specialist at Sutherland & Belk, PLC, and Public Relations Intern at Weidinger Public Relations.
Educational Background
Karin holds a Bachelor’s Degree in Public Relations/Strategic Communications from the University of Denver, where she studied from 2011 to 2015. She also studied at Queen Mary University of London for 11 months in 2013, further enhancing her knowledge in communication and public relations.
Skills and Expertise
Karin possesses strong networking skills, enabling her to connect with industry professionals effectively. She has expertise in using Delphi Event Software for event management and is proficient in Hootsuite for social media management. Additionally, she has experience with MailChimp for email marketing campaigns.
Career Timeline and Notable Positions
Karin's career includes a variety of roles across different organizations. She worked as a Fan Services Representative for the Tennessee Titans from 2018 to 2022 and served as Head of Onboarding, Operations, and Host Success at StayIn from 2020 to 2021. Her earlier roles include Marketing, Events, and Weddings at Beach Retreat & Lodge at Tahoe and Content Specialist at Lake Tahoe Visitors Authority.