Chetan Kumar
About Chetan Kumar
Chetan Kumar is a Relationship Manager at Spinny in Noida, Uttar Pradesh, India, where he has worked since 2021. He previously held a position as a Junior Relationship Executive at The Muthoot Group and holds a Bachelor of Science degree in Mathematics from Goa University.
Work at Spinny
Chetan Kumar has been serving as a Relationship Manager at Spinny since 2021. In this role, he focuses on enhancing customer relationships and driving sales for the company. His responsibilities include prioritizing the sales of high-margin products and high turnaround time (TAT) cars, working closely with management to align sales strategies with business objectives. Chetan's efforts have contributed to the overall growth of the company in the competitive automotive market.
Previous Experience at The Muthoot Group
Before joining Spinny, Chetan Kumar worked at The Muthoot Group as a Junior Relationship Executive for eight months in 2018. During his tenure, he gained valuable experience in customer relationship management and sales processes. This role laid the foundation for his subsequent career in relationship management, equipping him with skills that he has applied in his current position.
Education and Expertise
Chetan Kumar holds a Bachelor of Science (BS) degree in Mathematics from Goa University, where he studied from 2014 to 2017. His academic background in mathematics provides him with analytical skills that are beneficial in sales and customer relationship management. This educational foundation supports his ability to develop strategies for identifying and engaging prospective customers.
Achievements in Sales and Customer Engagement
Chetan Kumar has achieved notable results in his sales initiatives. He developed tools that increased qualified leads by 20%, helping to identify prospective customers most likely to convert. Additionally, he played a key role in increasing the company's referral customer base to account for 35% of total sales through effective outbound sales initiatives. His commitment to customer service is reflected in a Google review rating of 4.8 out of 5, attributed to his prompt responses to customer inquiries.