Deepshikha Srivastava
About Deepshikha Srivastava
Deepshikha Srivastava is a Quality Analyst with extensive experience in various roles across different companies. She has worked in the United States and currently holds a position at Spinny in India.
Current Role at Spinny
Deepshikha Srivastava has been employed as a Quality Analyst at Spinny since 2019. In this role, she is responsible for ensuring the quality of products and services offered by the company. Her work involves analyzing processes, identifying areas for improvement, and implementing quality assurance measures to enhance customer satisfaction.
Previous Experience at Convergys
Prior to her current position, Deepshikha worked at Convergys as a Senior Associate from 2013 to 2015 in Cincinnati, Ohio. During her two-year tenure, she gained experience in customer service and operational processes, contributing to the overall efficiency of the team.
Experience at Blackbelthelp
Deepshikha served as a Helpdesk Analyst at Blackbelthelp from 2015 to 2016 in Somerset, Kentucky. Her responsibilities included providing technical support and assistance to clients, ensuring that their issues were resolved in a timely manner.
Role at Cvent
From 2016 to 2017, Deepshikha worked as a Product Consultant at Cvent in Tysons Corner, Virginia. In this capacity, she engaged with clients to understand their needs and provided solutions to enhance their experience with the company's products.
Education and Qualifications
Deepshikha studied at Indira Gandhi National Open University, where she completed her Bachelor's degree in English Language and Literature from 2013 to 2015. She further pursued her studies at the same institution, achieving another Bachelor's degree in English Language from 2015 to 2016.