Karthik U
About Karthik U
Karthik U is an Analyst with a background in contact center operations and expertise in service delivery and service-level agreements within the logistics and supply chain industry. He holds a Bachelor of Arts in English Literature from NSS College, Ottapalam, and has worked at various organizations, including Blowhorn and Hatsun Agro Product Ltd.
Work at Spinny
Karthik U has been employed at Spinny as an Analyst since 2020. In this role, he leverages his expertise in service delivery and service-level agreements within the logistics and supply chain sector. His responsibilities likely involve analyzing data to improve operational efficiency and ensure compliance with established service standards.
Previous Experience
Before joining Spinny, Karthik U worked at Blowhorn as an Operations Associate from 2019 to 2020 in the Chennai area. His role involved managing operational tasks and contributing to the efficiency of logistics processes. He also served as a Sales Executive at Hatsun Agro Product Ltd from 2018 to 2019 in Palghat, Kerala, where he focused on sales strategies and customer engagement.
Education and Expertise
Karthik U studied at NSS College, Ottappalam, where he earned a Bachelor of Arts degree in English Literature (British and Commonwealth) from 2014 to 2017. His educational background complements his professional expertise in service delivery and service-level agreements, particularly in the logistics and supply chain industry.
Skills and Competencies
Karthik U possesses skills in Management Information Systems (MIS) and team management. These competencies enable him to effectively analyze data and manage team dynamics, contributing to the overall success of the projects he is involved in.
Background in Contact Center Operations
Karthik U has a strong background in contact center operations, which has likely equipped him with valuable insights into customer service and operational efficiency. This experience supports his current role in analyzing and improving service delivery processes.