Mandeep Singh
About Mandeep Singh
Mandeep Singh is a Social Media Specialist with extensive experience in managing service escalations across various platforms. He has held positions at multiple companies, including Fareportal and Spinny, and holds a Bachelor's Degree in Computer Science from Punjab Technical University.
Current Role at Spinny
Mandeep Singh serves as a Social Media Specialist at Spinny, a position he has held since 2021. He is based in Gurugram, Haryana, India. In this role, he is responsible for managing service escalations across various social media platforms, including Facebook, Twitter, Instagram, YouTube, and Quora. His expertise in social media management contributes to Spinny's online presence and customer engagement strategies.
Previous Experience in Social Media Management
Before joining Spinny, Mandeep Singh worked at Fareportal as a Senior Associate from 2016 to 2019 for three years. He also held a position as a Senior Associate at FIS Global Business Solutions India Private Limited for five months in 2021. His earlier experience includes working at British Telecom Global Services India Limited and Dell International Services India Private Limited, where he developed skills in handling customer service issues and social media interactions.
Educational Background in Computer Science
Mandeep Singh completed his Bachelor's Degree in Computer Science at Punjab Technical University from 2004 to 2008. This educational background provided him with a strong foundation in technology and analytical skills, which he applies in his current role in social media management.
Skills and Expertise in Social Media
Mandeep Singh possesses strong analytical and logical problem-solving capabilities, which are essential for addressing service escalations on social media platforms. He demonstrates excellent leadership qualities and the ability to perform under pressure in fast-paced environments. Additionally, his strong interpersonal communication skills enable him to effectively engage with individuals at various organizational levels and across diverse cultures.