Niraj Singh
About Niraj Singh
Niraj Singh is the Founder and CEO of Spinny, known for implementing a tech-first approach and a customer-friendly money-back guarantee policy. He has a background in Architectural and Electrical Engineering from prestigious Indian institutions and has played a pivotal role in expanding Spinny's services across India.
Work at Spinny
Niraj Singh serves as the Founder and CEO of Spinny, a role he has held since 2015. Under his leadership, Spinny transitioned from a consumer-to-consumer managed listing model to a full-stack retail platform model in early 2017. He implemented a tech-first approach, introducing a 200-point digital inspection report for every car sold. Singh also expanded Spinny's buyer services to the top 15 cities and seller services to nearly 50 cities across India. His initiatives include a 5-day no questions asked money-back guarantee policy and a 1-year free warranty on every car sold, aimed at enhancing customer trust and satisfaction.
Education and Expertise
Niraj Singh has a strong educational background in engineering and architecture. He studied at the Indian Institute of Technology, Delhi, where he earned a Bachelor of Technology (B. Tech) in Electrical Engineering from 2003 to 2007. Prior to that, he attended the Indian Institute of Technology, Roorkee, where he studied Architectural Engineering and achieved a Bachelor of Architecture (B.Arch.) for one year in 2002-2003. Additionally, he completed his I. Sc. at St. Xavier's College, Ranchi.
Background
Before founding Spinny, Niraj Singh gained valuable experience in the startup ecosystem. He co-founded TechMonkey, where he worked from 2011 to 2014. Following this, he served as a Founding Partner at Outbox Ventures from 2014 to 2016 in the New Delhi Area. His diverse background in technology and business has contributed to his approach in leading Spinny.
Achievements
Niraj Singh has implemented significant policies and initiatives at Spinny that have positively impacted customer experience. He introduced a 5-day no questions asked money-back guarantee policy, which aims to build customer confidence. Additionally, he ensured that every car sold through Spinny comes with a 1-year free warranty. His leadership has facilitated the expansion of Spinny's services across major cities in India, reinforcing the company's market presence.