Punyabrat Behera
About Punyabrat Behera
Punyabrat Behera is an Operation Analyst at Spinny, where he collaborates with various departments to improve business processes. He has a background in civil engineering and experience in customer support roles.
Work at Spinny
Punyabrat Behera has been employed at Spinny as an Operation Analyst since 2022. In this role, he collaborates with various departments, including sales, finance, marketing, and logistics, to identify and resolve business process challenges. His responsibilities involve utilizing data-driven insights to implement solutions such as automation and standardization. Behera's contributions have led to an increase in Spinny's conversion rate and a reduction in operational costs through optimized business processes.
Previous Employment Experience
Before joining Spinny, Punyabrat Behera worked at CSS Corp as a Senior Customer Support Associate from 2021 to 2022. He gained experience in customer service during his tenure at BPO Convergence Pvt. Ltd. as a Customer Care Executive from 2018 to 2020. This background provided him with valuable skills in customer interaction and support, which he applies in his current role.
Education and Expertise
Punyabrat Behera has a solid educational background in engineering. He studied at Bhubaneswar Engineering College, where he earned a Bachelor of Technology (BTech) in Civil Engineering from 2020 to 2023 and a Diploma in Civil Engineering from 2016 to 2019. He also completed his Higher Secondary Education at Satapatana High School, achieving Matriculation. His education provides him with a strong foundation in engineering concepts, which he leverages to enhance operational efficiency at Spinny.
Background
Punyabrat Behera is originally from Bhubaneswar, Orissa, India. His early education took place at Satapatana High School, followed by his studies in Civil Engineering at Bhubaneswar Engineering College. His career began in customer service roles, where he developed skills that have been beneficial in his current position as an Operation Analyst.