Karesa Potts
About Karesa Potts
Karesa Potts is an Enterprise Systems Engineer II at Spire in Birmingham, Alabama, where she has worked since 2021. She holds a Bachelor of Science and an MBA with a concentration in Management Information Systems from the University of Alabama at Birmingham and has extensive experience in IT operations, automation, and security management.
Work at Spire
Karesa Potts has been employed at Spire as an Enterprise Systems Engineer II since 2021. In this role, she focuses on enhancing IT operations through automation and process improvement, primarily utilizing PowerShell scripting. Her tenure at Spire follows a previous position as a Systems Engineer within the same company from 2014 to 2021, where she gained extensive experience in systems engineering. Both roles have been based in Birmingham, Alabama.
Education and Expertise
Karesa Potts holds a Bachelor of Science degree and an MBA with a concentration in Management Information Systems from the University of Alabama at Birmingham. Her education has equipped her with a solid foundation in both technical and managerial aspects of IT. She has developed expertise in managing converged and hyperconverged environments, utilizing technologies such as vBlock, VMware vSphere, and Nutanix AOS.
Background
Karesa Potts has a diverse professional background in IT and systems engineering. She began her career as a Tier 3 DSL Business Support Analyst at GTE/Verizon from 1999 to 2000. She then worked as a NOC Network Engineer and Systems Engineer at Logista Solutions from 2000 to 2005, followed by a role as a Tier 3 Support Engineer and Team Lead at HP from 2007 to 2008. She also served as a Network Engineer at Capital One from 2005 to 2007.
Technical Skills
Karesa Potts possesses a wide range of technical skills relevant to IT operations. She is skilled in storage administration with experience in systems such as IBM Storwize V7000k, NetApp, EMC VNX, and Unity. Additionally, she has experience administering various server brands, including HP, IBM, Lenovo, and Dell, in both virtual and physical environments. Her expertise extends to mobile device management and physical security systems.
Security Management and Compliance
Karesa Potts has a strong background in security management, focusing on endpoint security, threat detection, and security information and event management (SIEM). She has experience with tools such as Carbon Black for endpoint security and Darktrace for threat detection. Furthermore, she is knowledgeable in governance, risk, and compliance, particularly in Active Directory and SAP role reconciliation using Tivoli ITIM.