Rebekah Armstrong
About Rebekah Armstrong
Rebekah Armstrong is a Facilities Specialist II with over 14 years of experience in the utilities industry, currently working at Spire in Birmingham, Alabama. She has held various roles at Alagasco and possesses strong skills in Microsoft Excel, network administration, and customer service.
Work at Spire
Rebekah Armstrong has been employed at Spire as a Facilities Specialist II since 2010. In this role, she has accumulated 14 years of experience in workspace management and facilities operations. Her responsibilities include overseeing facility maintenance and ensuring efficient workspace utilization. Armstrong's long tenure at Spire reflects her commitment to the organization and her expertise in the utilities sector.
Previous Experience in Utilities Industry
Before joining Spire, Rebekah Armstrong worked at Alagasco for several years in various roles. She served as Supervisor of the Contact Center from 2014 to 2017, where she managed customer service operations. Prior to that, she was the Lead at the Good Heat Center from 2011 to 2014 and worked as a Senior Call Center Agent from 2010 to 2011. Her extensive experience at Alagasco contributed to her knowledge of customer service and operations within the utilities industry.
Technical Skills and Proficiencies
Rebekah Armstrong possesses strong technical skills, particularly in Microsoft Excel and Windows 7. Her proficiency in these tools supports her role in facilities management and enhances her ability to analyze data effectively. Additionally, she has expertise in network administration, which further complements her capabilities in the utilities sector.
Education and Qualifications
Rebekah Armstrong earned a Bachelor of Science in Business Administration from Herzing University-Birmingham, completing her studies from 2000 to 2004. This educational background has provided her with foundational knowledge in business principles, which she applies in her professional roles within the utilities industry.
Background in Service and Technical Roles
Prior to her time at Alagasco, Rebekah Armstrong worked at IS Technologies, Inc. as a Service Technician from 2007 to 2010. This role allowed her to develop technical skills and gain hands-on experience in service delivery. Her background in technical positions has contributed to her overall expertise in the utilities industry.