Rhonda Houston
About Rhonda Houston
Rhonda Houston is a Billing Specialist at Spire in Birmingham, Alabama, where she has worked since 2020. She is pursuing a Bachelor of Arts in Medical Office Management/Administration with a focus on Medical Billing and Coding at the University of Arizona Global Campus.
Work at Spire
Rhonda Houston has been employed at Spire since 2020, serving as a Billing Specialist. In this role, she is responsible for managing billing processes and ensuring accurate financial transactions. Prior to her current position, she worked at Spire as a Customer Experience Representative for 12 years, from 2008 to 2020. This extensive experience within the company has provided her with a deep understanding of Spire's operations and customer service protocols.
Education and Expertise
Rhonda Houston is pursuing a Bachelor of Arts degree in Medical Office Management/Administration with a focus on Medical Billing and Coding at the University of Arizona Global Campus. She has been studying in this program since 2021, which complements her professional experience in the billing sector. Her education equips her with the necessary skills and knowledge to excel in her current role.
Background
Rhonda Houston has a background in customer service and billing, having worked at Spire for over 16 years. Her career began as a Customer Experience Representative, where she developed skills in client interaction and service delivery. This foundation has been instrumental in her transition to the role of Billing Specialist, where she applies her customer service experience to financial processes.