Robert Rumph
About Robert Rumph
Robert Rumph serves as the Manager of Mobile Workforce Applications at Spire, where he has worked in various roles since 2005. He holds a Bachelor of Business Administration from Keiser University and has extensive experience in field operations and customer support.
Current Role at Spire
Robert Rumph serves as the Manager of Mobile Workforce Applications at Spire, a position he has held since 2020. In this role, he oversees the development and implementation of mobile applications that support field operations. His focus is on enhancing operational efficiency and improving the user experience for field personnel. Rumph's extensive experience within the company contributes to his effectiveness in this managerial position.
Career Progression at Spire
Rumph has held various positions at Spire since 2005. He began as a Senior-Contact Center Agent and progressed through roles such as Contact Center Team Lead, Field Operations Supervisor, and IT Functional Consultant III. His career at Spire reflects a steady advancement in responsibilities, culminating in his current managerial role. This trajectory showcases his adaptability and commitment to the organization.
Education and Expertise
Robert Rumph studied at Keiser University, where he earned a Bachelor of Business Administration (BBA) with a focus on Business Administration, Management, and Operations. His education, completed between 2014 and 2018, provides a solid foundation for his roles in management and operations within Spire. This academic background supports his expertise in overseeing complex projects and leading teams.
Previous Experience at Spire
Before his current role, Rumph held several positions at Spire, including Dispatch Supervisor and Functional Team Member / Lead Trainer - RMS. His diverse experience within the company includes roles in customer account management, field operations, and IT consulting. This breadth of experience has equipped him with a comprehensive understanding of the company's operations and customer needs.