Ching Yi Lu
About Ching Yi Lu
Ching Yi Lu is a Customer Success Specialist at Splashtop Inc., where she has worked since 2021. She previously held roles in sales development and international sales, accumulating a total of nine years of experience in the technology and sales sectors.
Work at Splashtop
Ching Yi Lu has been employed at Splashtop Inc. since 2021, serving as a Customer Success Specialist. In this role, she focuses on ensuring customer satisfaction and fostering long-term relationships with clients. Prior to her current position, she worked at Splashtop as a Sales Development Representative from 2019 to 2021, where she was responsible for generating leads and supporting the sales team.
Previous Experience in Sales
Before joining Splashtop, Ching Yi Lu worked at Smith & Associates as an International Sales Specialist from 2015 to 2019. In this position, she operated out of Taipei, Taiwan, and was involved in managing international sales efforts. Her experience in sales has contributed to her skills in customer engagement and support.
Professional Background
Ching Yi Lu has a solid background in sales and customer success, with a total of over eight years of experience in the technology and sales sectors. Her career began at Smith & Associates, where she honed her skills in international sales before transitioning to Splashtop, where she has taken on roles that emphasize customer relationship management.
Career Progression
Ching Yi Lu's career progression reflects her growth in the field of customer success and sales. Starting as an International Sales Specialist, she moved to a sales development role at Splashtop, and subsequently advanced to her current position as a Customer Success Specialist. This trajectory showcases her adaptability and commitment to enhancing customer experiences.