Fen Hsuan (Karen) Tseng
About Fen Hsuan (Karen) Tseng
Fen Hsuan (Karen) Tseng is a Technical Support Specialist at Splashtop Inc., where she has worked since 2019. She holds a Master of Science in Mechanical Engineering from Arts et Métiers ParisTech and is proficient in English, French, and Mandarin.
Work at Splashtop
Fen Hsuan (Karen) Tseng has been employed at Splashtop Inc. since 2019, serving as a Technical Support Specialist. In this role, she provides support in English, French, and Mandarin, addressing customer inquiries and technical issues. Her position involves troubleshooting and resolving problems related to Splashtop's software solutions, ensuring customer satisfaction and effective use of the products.
Education and Expertise
Fen Hsuan (Karen) Tseng earned a Master of Science degree in Mechanical Engineering from Arts et Métiers ParisTech - École Nationale Supérieure d'Arts et Métiers. She studied there from 2014 to 2016, gaining expertise in mechanical engineering principles and applications. This educational background supports her technical skills in her current role.
Language Proficiency
Fen Hsuan (Karen) Tseng is proficient in three languages: English, French, and Mandarin. This multilingual capability enhances her effectiveness as a Technical Support Specialist, allowing her to communicate with a diverse customer base and provide support in multiple languages.
Background
Fen Hsuan (Karen) Tseng has a background in mechanical engineering, which complements her technical support role. Her education and language skills contribute to her ability to assist customers with various technical challenges and inquiries.