Joseph Khalifa
About Joseph Khalifa
Joseph Khalifa is a Product Marketing Associate currently working at Splashtop Inc. and serves as Marketing Director at Sacramento Mandarins, bringing extensive experience in digital media and customer service across various roles since 2012.
Work at Splashtop
Joseph Khalifa currently holds multiple roles at Splashtop Inc. He has been a Product Marketing Associate since 2024, contributing to the marketing strategies of the company. Prior to this, he served as a Training Specialist for one year, starting in 2023, where he focused on developing training programs. His experience at Splashtop also includes a two-year tenure as a Technical Support Engineer from 2020 to 2022, followed by a year as a Lead Technical Support Engineer from 2022 to 2023. His roles have involved direct customer interaction and technical support, enhancing user experience and product understanding.
Current Position at Sacramento Mandarins
Joseph Khalifa has been the Marketing Director at Sacramento Mandarins since 2022. In this role, he oversees marketing initiatives and strategies to promote the organization. He also serves as the Social Media Manager, a position he has held since 2019, where he manages the organization's online presence and engagement. His work at Sacramento Mandarins emphasizes community outreach and brand development within the Sacramento area.
Education and Expertise
Joseph Khalifa earned a Bachelor of Science (B.S.) in Industrial Technology/Technician from San Jose State University, completing his studies from 2014 to 2019. His educational background provides a foundation in technology and management, which supports his roles in marketing and technical support. His expertise spans product marketing, digital media, and customer service, reflecting a diverse skill set applicable in various professional environments.
Previous Experience in Customer Service and Marketing
Joseph Khalifa has a background in customer service and marketing, having worked in various roles prior to his current positions. He served as a Guest Service Agent at Caesars Entertainment Corporation for three months in 2015. Additionally, he held the position of Marketing Specialist at Alan for three months in 2019. His experience also includes supervisory and customer service roles at Fry's Electronics, where he worked as a Supervisor and Customer Service Associate in 2019. These positions have contributed to his understanding of customer relations and marketing dynamics.
Roles at San Jose State University
Joseph Khalifa has been associated with San Jose State University since 2019, where he works as a Digital Media Specialist. His responsibilities include managing digital content and media strategies. He previously served as a Student Assistant in the School of Music and Dance from 2015 to 2017 and later as a Student Manager from 2017 to 2019. These roles have provided him with valuable experience in digital media management and student engagement.