Viktor Blokker
About Viktor Blokker
Viktor Blokker is a Customer Success Manager at Splashtop Inc., where he has worked since 2023. He has a diverse background in customer success and sales, with previous roles at Zigy and Oger Fashion, and has experience managing accounts in the EMEA region.
Work at Splashtop
Viktor Blokker currently serves as a Customer Success Manager at Splashtop Inc., a position he has held since 2023. In this role, he manages a portfolio of accounts in the EMEA region, focusing on the customer lifecycle from onboarding to renewal. He collaborates closely with sales, marketing, and product teams to deliver value-added services and identify upsell and cross-sell opportunities. Viktor has also developed and implemented best practices and processes for customer success at Splashtop. His contributions include providing feedback and insights to the product team to enhance the features and functionality of Splashtop's offerings.
Previous Experience in Customer Success
Before joining Splashtop, Viktor Blokker worked as a Customer Success Representative at Splashtop Inc. from 2021 to 2023. He also held a position at Zigy as a Customer Success professional for seven months in 2021. During his time at Zigy, he contributed to customer satisfaction and retention strategies. His experience in customer success roles has included training and mentoring new hires, demonstrating his commitment to developing talent within the field.
Background in Sales and Fashion
Viktor's career includes significant experience in sales and customer advisory roles. He worked as a Regional Sales Manager at Zigy from 2019 to 2021, where he focused on sales strategies and customer engagement. Additionally, he served as a Personal Advisor at Oger Fashion from 2012 to 2016 and again for two months in 2017. These roles involved direct interaction with clients, providing personalized service and support.
Education and Training
Viktor Blokker studied at Adelbert College, where he achieved a Vmbo-T degree from 2001 to 2005. His educational background has provided a foundation for his professional development in customer success and sales. Throughout his career, he has engaged in training and mentoring, further enhancing his expertise in customer relationship management.