Jackie Martin
About Jackie Martin
Jackie Martin is a Chargeback and Fraud Analyst at Spokeo, where she has worked since 2019. She has a background in Political Science and Government and previously held various roles at Spokeo and eharmony.
Work at Spokeo
Jackie Martin has been employed at Spokeo since 2019 as a Chargeback and Fraud Analyst. In this role, she has developed and maintained comprehensive reports for tracking chargeback representment and fraud rates. Her responsibilities also include managing vendor relationships, which is integral to her function in chargeback and fraud analysis. Prior to her current position, she worked as a Chargeback and Fraud Specialist at Spokeo from 2018 to 2019 and briefly served as a Customer Experience Agent on the Email Team in 2018.
Education and Expertise
Jackie Martin studied Political Science and Government at the University of La Verne from 1994 to 1995. She also attended Mt. San Antonio College, where she focused on the same field of study and achieved Transfer status from 1993 to 1994. Her educational background provides a foundation for her analytical skills, which she applies in her current role in chargeback and fraud analysis.
Background
Before joining Spokeo, Jackie Martin worked at eharmony as a Senior Research Analyst for 11 years, from 2007 to 2018. During her tenure at eharmony, she gained extensive experience in research analysis, which contributed to her skill set in her current role at Spokeo. Her work history reflects a strong focus on analysis and customer experience.
Professional Experience
Jackie Martin's professional experience includes various roles at Spokeo and eharmony. At Spokeo, she transitioned from a Customer Experience Agent to a Chargeback and Fraud Specialist before advancing to her current position as Chargeback and Fraud Analyst. Her previous role at eharmony as a Senior Research Analyst involved significant research responsibilities, enhancing her analytical capabilities.