Jennifer Keifer
About Jennifer Keifer
Jennifer Keifer is a Customer Care Supervisor at Spokeo, where she has worked since 2016. She has a diverse background in customer service and administrative roles across various companies and locations.
Current Role as Customer Care Supervisor
Jennifer Keifer currently holds the position of Customer Care Supervisor at Spokeo, where she has worked since 2016. In this role, she oversees customer service operations, ensuring effective communication and support for clients. Her experience in high-pressure situations contributes to enhancing team performance and customer satisfaction.
Previous Experience at Spokeo
Before her promotion to Customer Care Supervisor, Jennifer worked as a Customer Care Representative at Spokeo from 2015 to 2016. During this time, she developed her skills in customer service and gained valuable insights into client needs and expectations while based in Pasadena, California.
Educational Background at Rio Hondo College
Jennifer studied at Rio Hondo College from 2014 to 2017, focusing on Advertising and Art. She achieved an Associate's degree during her time there, which provided her with foundational knowledge and skills applicable to her career in customer service and support.
Diverse Work History
Jennifer has a diverse work history that includes roles in various industries. She worked as a Customer Care Representative at Alta Resources and held positions at Hollister Co., Shasa, and Yummy.com. Her experience spans customer service, retail, and administrative roles, showcasing her adaptability and broad skill set.
Skills in Technology and Design
Jennifer possesses expertise in utilizing Google apps and the Microsoft Office suite, which enhances her efficiency in customer service operations. Additionally, she has skills in social media and web design, which contribute to her effectiveness in her current role and support her team's objectives.