Sienna Perez
About Sienna Perez
Sienna Perez serves as the Director of Customer Care at Spokeo, a position she has held since 2018. With a background in operations and training, she has previously worked at Wells Fargo and held various roles at Spokeo.
Work at Spokeo
Sienna Perez has been serving as the Director of Customer Care at Spokeo since 2018. In this role, she oversees customer service operations and ensures high levels of customer satisfaction. Prior to her current position, she worked at Spokeo in various capacities, including Team Leader from 2015 to 2016 and QA, Training, and Consistency Manager from 2016 to 2018. Her experience at Spokeo spans over six years, contributing to her understanding of customer care dynamics within the company.
Previous Experience at Wells Fargo
Before joining Spokeo, Sienna Perez worked at Wells Fargo as an Operations Supervisor from 2009 to 2012. In this role, she managed operations and supported team performance in Huntington Beach, CA. Her experience at Wells Fargo provided her with valuable insights into operational management and customer service.
Educational Background
Sienna Perez studied at Orange Coast College, where she focused on Film Studies. She furthered her education at the University of North Texas, where she studied TV and Film, achieving a concentration in Radio. Her educational background has equipped her with skills applicable in various professional contexts.
Career Progression
Sienna Perez has demonstrated a clear career progression within the customer care sector. Starting as a QA, Training, and Consistency Manager at Spokeo, she advanced to the role of Team Leader before becoming the Director of Customer Care. Her experience reflects a commitment to enhancing customer service and operational efficiency.