Elizabeth H.
About Elizabeth H.
Elizabeth H. is a Customer Support Advocate III at Spoonflower, where she has worked since 2022. She has previous experience in customer service and management roles at companies such as Amazon, Magic Memories, and King Soopers/City Market.
Work at Spoonflower
Elizabeth H. has been employed at Spoonflower as a Customer Support Advocate III since 2022. In this role, she is responsible for assisting customers with inquiries and providing support to enhance their experience with the company's products and services. Her position involves addressing customer concerns and ensuring satisfaction, contributing to Spoonflower's commitment to quality customer service.
Previous Experience at Amazon
Before joining Spoonflower, Elizabeth worked at Amazon as a Learning Ambassador from 2019 to 2020. In this role, she focused on facilitating training and development programs for employees, helping to improve their skills and knowledge within the organization. Her experience at Amazon provided her with valuable insights into customer service and operational efficiency.
Experience at Magic Memories
Elizabeth served as Site Manager at Magic Memories from 2020 to 2022. Based in Denver, Colorado, she managed site operations and coordinated staff activities to ensure smooth functioning. Her responsibilities included overseeing daily operations, managing customer interactions, and enhancing service delivery during her tenure at the company.
Background in Retail Management
Prior to her role at Magic Memories, Elizabeth worked as a Department Manager at King Soopers/City Market from 2015 to 2019. In this position, she managed a team and was responsible for various departmental operations, including inventory management and customer service. Her experience in retail management equipped her with skills in team leadership and operational oversight.
Education and Expertise
Elizabeth has pursued a diverse educational background. She studied at The Art Institutes from 2007 to 2011 and later attended Front Range Community College, where she earned an Associate of Arts in Business from 2020 to 2021. Additionally, she completed a course on Foundations of User Experience (UX) Design through Coursera, enhancing her skills in user-centered design principles.