Niana Clements
About Niana Clements
Niana Clements is a Customer Advocate at Spoonflower, where she has worked since 2021. She holds a Bachelor of Science in Practical Theology from Southeastern University and has experience in customer service and leasing roles.
Work at Spoonflower
Niana Clements has been employed at Spoonflower as a Customer Advocate since 2021. In this role, she engages with customers to address inquiries and provide support, contributing to the company's commitment to customer satisfaction. Spoonflower, based in Durham, NC, specializes in custom fabric printing and home decor products, allowing customers to create unique designs.
Education and Expertise
Niana Clements earned a Bachelor of Science in Practical Theology from Southeastern University, where she studied from 2009 to 2013. Her educational background provides her with a foundation in communication and interpersonal skills, which are essential in her current role as a Customer Advocate. Additionally, she holds an International Baccalaureate Diploma from Land O' Lakes High School, achieved from 2005 to 2009.
Previous Work Experience
Before joining Spoonflower, Niana Clements held several positions that contributed to her professional development. She worked as a Shift Supervisor at Starbucks from 2013 to 2016 in the Raleigh-Durham, North Carolina area, where she managed team operations and customer service. Following this, she served as a Leasing Representative at PRG Real Estate from 2016 to 2018 in Cary, North Carolina, focusing on property management and tenant relations. Additionally, she gained experience as a Guest Relations Assistant at Southeastern University in 2011.
Career Progression
Niana Clements has demonstrated a steady career progression through various roles in customer service and support. Starting as a Guest Relations Assistant in 2011, she developed foundational skills in customer interaction. Her subsequent roles at Starbucks and PRG Real Estate further enhanced her expertise in managing customer relationships and operational responsibilities, leading to her current position at Spoonflower.