Tansy Hale
About Tansy Hale
Tansy Hale is a Customer Success Manager at Spot AI, where she has worked since 2022. She has a background in experience design and human resource development, having previously worked at Brigham Young University and Classic Fun Center.
Work at Spot AI
Tansy Hale currently serves as a Customer Success Manager at Spot AI, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and ensuring satisfaction with the company's products and services. Her responsibilities include managing client relationships and implementing strategies that align with customer needs. Hale's work is characterized by her strong emphasis on human-centered design, which informs her approach to customer success.
Previous Experience at Brigham Young University
Before joining Spot AI, Tansy Hale worked at Brigham Young University as an Experience Designer in the Human Resource Development department from 2021 to 2022. During her tenure, she contributed to the development of employee experiences and learning initiatives. Her role involved applying design principles to enhance the overall experience for staff and students, showcasing her expertise in creating engaging environments.
Internship at Classic Fun Center
In 2020, Tansy Hale completed a four-month internship as an Experience Design Intern at Classic Fun Center in Orem, Utah. This role provided her with practical experience in event design and customer engagement strategies. The internship allowed her to apply her academic knowledge in a real-world setting, further developing her skills in creating enjoyable experiences for customers.
Education and Expertise
Tansy Hale earned her Bachelor's degree in Experience Design and Management from the Marriott School of Business at Brigham Young University. She studied from 2020 to 2022, building a strong foundation in human-centered design principles. Prior to that, Hale attended Brigham Young University from 2016 to 2020, where she gained essential knowledge and skills that support her career in customer success and experience design.
Professional Skills and Focus
Tansy Hale has developed a diverse skill set that includes project management, employee experience, and event design. Her professional focus is on human-centered design, which plays a crucial role in her approach to customer success. Hale thrives in collaborative environments, leveraging creativity to address complex challenges and enhance customer satisfaction.