Ashika Gupta
About Ashika Gupta
Ashika Gupta is a Customer Success Manager at SpotDraft, where she has worked since 2022. She holds a Bachelor's degree in Computer Science from Amity University and has a diverse background in customer success and management roles across various companies.
Work at SpotDraft
Ashika Gupta has been serving as a Customer Success Manager at SpotDraft since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and addressing customer needs effectively. Gupta's experience in customer success positions her to contribute significantly to the company's goals.
Previous Experience at Certainly
Before joining SpotDraft, Ashika Gupta worked at Certainly as a Customer Success Specialist for four months in 2022. She also completed a two-month internship at Certainly in the same year. During her time there, she gained valuable insights into customer success strategies and practices within the tech industry.
Education and Expertise
Ashika Gupta earned her Bachelor's degree in Computer Science from Amity University Lucknow Campus, where she studied from 2012 to 2016. Her educational background provides her with a solid foundation in technology, which complements her professional roles in customer success and management.
Career Background
Gupta has a diverse career history that includes roles in customer success and management across various organizations. She worked as a Customer Excellence Specialist at 2030 Builders, a Mentor and Instructor at WhiteHat Jr, and an Associate Centre Manager at Cure.Fit. Additionally, she has experience as a Program Executive and Business Development Intern at TestRocker Inc.
Interests and Professional Focus
Ashika Gupta has a keen interest in customer-centric design and development processes, particularly in digital integration. She enjoys stakeholder management and is motivated by the challenges of delivering excellent customer experiences. Her focus on continuous learning drives her professional development in managing complex projects.