Cyma Akhter
About Cyma Akhter
Cyma Akhter is a Customer Success Associate currently working at SpotDraft in Bengaluru, India. She has a background in digital marketing and project assistance, with previous roles at Art Galore, FedEx, and nicheBrains, and holds a BA in Economics from Delhi University and an MBA from IBS Hyderabad.
Work at SpotDraft
Cyma Akhter has been employed at SpotDraft as a Customer Success Associate since 2024. In this role, she is responsible for ensuring customer satisfaction and facilitating effective communication between the company and its clients. Her position is based in Bengaluru, Karnataka, India, where she contributes to the company's mission of enhancing customer experiences.
Previous Experience in Customer Success and Marketing
Prior to her current role, Cyma Akhter gained diverse experience in various positions. She worked as a Project Assistant at FedEx for one month in 2023 and completed a three-month internship in marketing at nicheBrains in Hyderabad. Additionally, she served as a Digital Marketing Intern at Art Galore for two months in 2021. These roles have equipped her with skills relevant to customer success and marketing.
Education and Expertise
Cyma Akhter holds a Bachelor of Arts in Economics from Delhi University, where she studied from 2017 to 2020. She is currently pursuing an MBA at IBS Hyderabad, expected to complete in 2024. Her educational background in economics and business administration provides her with a solid foundation for her professional roles.
Internship Experience
Cyma Akhter has participated in several internships that have contributed to her professional development. She interned at the Centre of Excellence for Digital Transformation from 2023 to 2024, gaining practical experience in digital transformation initiatives. Additionally, she worked as a Technical Head at the Finance and Investment Cell, ARSD, from 2019 to 2020, where she developed technical skills relevant to finance and investment.
Personal Interests
Outside of her professional pursuits, Cyma Akhter has personal interests in watching movies and reading. She enjoys meeting new people and learning about their stories, which reflects her appreciation for diverse perspectives and experiences.