Vishal Dighe
About Vishal Dighe
Vishal Dighe is a Customer Success Associate with a background in hospitality and digital marketing. He has experience in project management and marketing internships, and he holds an MBA in Marketing from IBS Hyderabad.
Work at SpotDraft
Vishal Dighe currently serves as a Customer Success Associate at SpotDraft, a role he has held since 2021. In this position, he focuses on enhancing customer engagement and satisfaction through effective communication and support. His responsibilities include addressing customer inquiries, providing solutions, and ensuring a positive experience with the company's services.
Previous Experience in Project Management
Before joining SpotDraft, Vishal worked as a Project Manager at Web-StepUp from 2018 to 2019 for one year. In this role, he managed various projects, overseeing timelines and deliverables to ensure successful outcomes. His experience in project management has contributed to his skills in organization and team coordination.
Hospitality and Training Background
Vishal gained valuable experience in the hospitality industry during his time at JW Marriott, where he completed industrial training from 2016 to 2017 for four months. This experience provided him with insights into customer service and operational management within a high-paced environment.
Education and Expertise
Vishal holds a Master of Business Administration (MBA) in Marketing from IBS Hyderabad, where he studied from 2020 to 2022. He also earned a Bachelor in Hospitality and Hotel Administration from IHM Mumbai, completing his studies from 2015 to 2018. His educational background equips him with a strong foundation in both hospitality and digital marketing.
Marketing Internship Experience
In 2021, Vishal completed a four-month marketing internship at Greaves Cotton Limited. This role allowed him to apply his marketing knowledge in a practical setting, further enhancing his skills in customer engagement and digital marketing tools.