Farooq Shaikh
About Farooq Shaikh
Farooq Shaikh is a Senior Manager of Operations, Support & Testing at Spotnana in Mumbai, India, with extensive experience in operations management across various roles in the travel industry since 2012.
Work at Spotnana
Farooq Shaikh currently serves as the Senior Manager of Operations, Support & Testing at Spotnana, a position he has held since 2024. He is based in Mumbai, Maharashtra, India. Prior to this role, he worked as the Manager of Operations, Support, & Testing for three months in early 2024. His career at Spotnana began as Manager - Operations Onboarding & Testing, where he contributed for two years from 2022 to 2024. Additionally, he started his journey at Spotnana as Assistant Manager - Operations Onboarding & Testing in 2022.
Previous Experience in Operations and Support
Before joining Spotnana, Farooq Shaikh worked at Thomas Cook India Limited as a Manager from 2019 to 2022, where he gained significant experience in operations management. He also held a managerial position at Thomas Cook India Limited for one year from 2014 to 2015. His earlier role included serving as Team Lead - Traveler Support at WTMC from 2015 to 2019, where he managed a team focused on traveler assistance. His career began in customer relations at Thomas Cook India Limited as a Customer Relationship Executive from 2012 to 2013.
Educational Background
Farooq Shaikh completed his Bachelor's degree in Business/Commerce from Sydenham College of Commerce and Economics, studying from 2008 to 2011. He also attended Sree Narayana Guru College of Commerce, where he achieved his Higher Secondary Certificate (HSC) in Commerce from 2006 to 2008. His educational background has provided him with a solid foundation in business principles and commerce.
Career Development Timeline
Farooq Shaikh's career spans over a decade, beginning as a Customer Relationship Executive at Thomas Cook India Limited in 2012. He progressed through various roles, including Senior Travel Consultant at UNIGLOBE Mod Travel in 2013, and then moved into management positions at Thomas Cook India Limited. His roles at WTMC and Spotnana reflect a consistent focus on operations and support, demonstrating his ability to adapt and grow within the travel and operations sectors.