Tejal Parmar
About Tejal Parmar
Tejal Parmar is a Senior Manager in Global Customer Experience Operations at Spotnana, with extensive experience in the travel and hospitality sectors. She has held various roles in organizations such as Carlson Wagonlit Travel, FROSCH, and Wings Travel Management, and has a solid educational background in Hospitality and Tourism Management.
Work at Spotnana
Tejal Parmar serves as the Senior Manager of Global Customer Experience Operations at Spotnana, a position she has held since 2021. In this role, she focuses on enhancing customer experiences and operational efficiency. Her responsibilities include organizing and maintaining supplier contact details, which is crucial for effective communication and service delivery. Parmar actively participates in industry events to broaden her understanding of business trends and to expand her professional network.
Previous Experience in Travel and Hospitality
Before joining Spotnana, Tejal Parmar accumulated extensive experience in the travel and hospitality sectors. She worked as Operations Director EMEA at FROSCH from 2014 to 2021, and as a Senior Business Travel Consultant at Wings Travel Management from 2010 to 2014. Her earlier roles include Business Travel Consultant positions at Carlson Wagonlit Travel and FCM Travel Solutions UK, as well as a Meeting and Event Planner at Radisson Blu. This diverse background has equipped her with a comprehensive understanding of customer service and operational management.
Education and Expertise
Tejal Parmar has a solid educational background in hospitality and tourism management. She studied at University College Birmingham, where she earned a Foundation degree in Hospitality and Tourism Management from 2004 to 2007, and a Diploma in Industrial Studies from 2005 to 2006. Additionally, she completed her A.V.C.E in Travel and Tourism at East Berkshire College from 2002 to 2004. Her education has provided her with the foundational knowledge necessary for her roles in the travel industry.
Professional Development and Networking
Tejal Parmar is committed to professional development and networking within the travel industry. She regularly attends industry events, which allows her to stay updated on market trends and best practices. These engagements also facilitate the building of relationships with suppliers, enhancing collaboration and service delivery. Her proactive approach to networking contributes to her effectiveness in her current role and her overall career growth.
Early Career and Internships
Tejal Parmar began her career in the hospitality and travel sectors with various roles that provided her with foundational experience. She worked as a Sales Associate at LEGOLAND Windsor and completed internships at Crowne Plaza® Hotels & Resorts and American Express Global Business Travel. These early experiences helped her develop essential skills in customer service and operations, setting the stage for her future roles in the industry.