Brianna D.
About Brianna D.
Brianna D. is a Customer Success Agent with a diverse background in customer service and sales. She has held various positions in companies such as Kaseya, Teleperformance, and Spring Venture Group, and holds a Bachelor of Arts in Psychology from Centenary College of Louisiana.
Current Role at Spring Venture Group
Brianna D. serves as a Customer Success Agent at Spring Venture Group, a position she has held since 2023. Her role is remote and based in Miami, Florida. In this capacity, she focuses on ensuring customer satisfaction and fostering positive relationships with clients.
Previous Experience in Customer Service and Sales
Brianna has a diverse background in customer service and sales. She worked at Kaseya as an Account Manager for six months in 2022 and previously held the position of Associate Account Manager at the same company from 2021 to 2022. Additionally, she was a Media Sales Executive at Ink - we are travel media for seven months in 2022 to 2023 and served as a Customer Service Representative at Teleperformance from 2020 to 2021.
Educational Background in Psychology
Brianna earned her Bachelor of Arts in Psychology from Centenary College of Louisiana, completing her studies from 2015 to 2019. This educational background provides her with insights into human behavior, which can be beneficial in her customer-focused roles.
Early Career Roles
Brianna's early career included a role as a Cashier at Sodexo from 2017 to 2019, where she gained foundational experience in customer interaction. She also briefly worked as a Sales Development Specialist at Better for one month in 2022, further diversifying her professional experience.